Veer Narmad South Gujarat University 2010 M.Com Commerce Management Theory & Practice, ( Part -1 ) - - Question Paper
RC-3353
M. Com. (Part-I) Examination April/May - 2010 Management Theory & Practice
[Total Marks : 70
Time : 3 Hours]
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Fillup strictly the details of signs on your answer book. Name of the Examination : | |
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M. Com. (Part-1) | |
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Mame of the Subject: | |
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Management Theory & Practice (New) | |
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Instructions : (1) As per the instruction No. 1 of Page No. 1.
(2) Answers to the two sections should be written in separate answer books.
1 "There is no need of Management theory because there is 7 a big gap between Theory and Management practice."
- Discuss.
1 Write a critical note on 'The evolution of Management 7 thought.'
2 (a) What is customer delight ? Customer delight is not 7
a substitute for customer satisfaction. - Explain.
(b) What is meant by 'change' ? Discuss the causes 7
of individual resistant in organisation change.
2 (a) 'Network breaks the barriers of "space" and "time" of 7
an effective team.' - Explain.
(b) What is power ? Discuss the types of power. 7
3 (a) Discuss the 'Adjective method' and 'Check list 7
method' of performance appraisal.
(b) What is meant by conflict ? Discuss the sources 7
of conflict.
4 (a) State the keytools and techniques of strategy. 7
(b) Distinguish the traditional strategic planning and 7 strategic intent.
OR
4 What is meant by 'Matrix organisation' ? Discuss its 14
advantages and disadvantages.
5 Write short notes : (any three) 14
(1) Glocalisation
(2) Learning Organisation
(3) Total Quality Management
(4) Human Resources Planning
(5) Cyber Cop.
6 With a view to motivating the employees of an enterprise, 7 the performance Appraisal of employees is done irregularly by the immediate superior. Based on the reports presented by the superior, the employees are given increments and. Promotion. The employees have doubts about the impartiahty of their Performance appraisal. The manager also hesitates to give negative feedback to the employees. The employees also experience a feeling of injustice and insecurity. As a result, the performance Appraisal, instead of resulting in the people development, creates - a negative impact on the organisational climate.
Examine the defects of performance appraisal in the above situation and make your Suggestions, for improvement in the Performance Appraisal.
RC-3353] 4 [ 4000 ]
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Attachment: |
| Earning: Approval pending. |
