Veer Narmad South Gujarat University 2011-1st Year B.C.A Computer Application SB-1422 - 202 : Organization Structure & Behavior at ( Sem - 2 ) - Question Paper
SB-1422
First Year B. C. A. (Sem. II) Examination March / April - 2011 Paper - 202 : Organization Structure & Behavior at B. C. A.
Time : 3 Hours]
[Total Marks : 70
Instructions :
Seat No.:
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Fillup strictly the details of signs on your answer book.
Name of the Examination :
F. Y. B. C. A. (Sem. 2)
Name of the Subject:
P. - 202 : Organi. Structure & Behavior at B. C. A.
Student's Signature
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-Subject Code No.: |
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-Section No. (1,2,.....): Nil |
(2) Attempt any 5 questions.
1 Answer the following :
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(i) What is Organization Structure ?
(ii) Define attitude.
(iii) What is B.P.O. ?
(iv) What is Interpersonal Role of Manager ?
(v) Motivation is unending process. - Justify the statement.
(vi) What is human skill of leadership ?
(vii) Discuss free rein style of leadership.
2 (a) Explain feature of organization.
(b) Explain scope of Management.
3 (a) What are the different levels of management ?
Explain any one of them.
(b) Explain importance and benefits of motivation.
4 (a) Write important characteristics of effective leadership,
(b) Distinguish between directive and non-directive
counseling.
5 (a) Discuss the carrot and stick approach of motivation. 7
address by counseling.
6 Write short notes : (any two) 14
(a) Mission, Vision and Goal
(b) Functions of attitude
(c) Need of counseling
(d) What is outsourcing ?
7 Mr. Sengupta, has recently retired after a long service 14 of 37 years. He intend to start up a call center. As an advisor
to Mr. Sengupta, suggest the requirements and formalities pertaining to call center set up.
SB-1422] 2 [ 3600 ]
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Attachment: |
| Earning: Approval pending. |
