Thapar University 2010 M.B.A Information Technology Lean and Flexible Management - Question Paper

Thapar University, Patiala LMT School of Management

MBA (IT-Operations) Date: 13*'March, 2010 MST examination Subject Code: SB626    Subject Name: Lean and Flexible Management

Time: 2 hrs; MM: 30    Name of Faculty: Ramchander Maddela

Answer any three questions:

Q1 Write about evolution of Lean Management?

Q2 Discuss about the various lean tools?

Q3 What is Value Stream Mapping (VSM) and provide a sample process flow diagram from order to delivery?

Q4 Write about break through Toyota production system and its results?

Q5 Discuss how voice of customer (VOC) is integrated in supply chain in ford motors?

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