Punjab Technical University 2007 Post Graduate Diploma Tourism Management AUTOMATION IN TOURISM, HOSPITALITY AND AIRLINES - Question Paper
Roll No.
[Total No. of Pages : 02
Total No. of Questions : 13]
[2037]
AUTOMATION IN TOURISM, HOSPITALITY AND AIRLINES
PGDATHM - 203
Time : 03 Hours Instruction to Candidates:
Maximum Marks : 75
1) Section - A is compulsory.
2) Attempt any Nine questions from Section - B.
Section - A
Q1)
a) What do you understand by the term Automation?
b) Describe BSP in ticketing.
c) Define Automated ticket boarding pass.
d) How is fare calculated?
e) Write a note on Class reservation codes.
f) How are the following status represented by two letter alpha code:
(i) seat confirmed (ii) subject to availability.
g) Name at least four companies providing CRS.
h) The modern IATA is the successor to the_founded in
Hague in_.
i) Define Maximum permitted mileage.
j) Write a note on creating a booking file.
k) What is a manual ticket?
l) What are Class reservation codes?
m) What is the full form of SABRE?
n) What is Galileo 360o Public Fares?
o) What is the difference between single access and multiple access system?
Q2) Automation in the airlines industry has changed the whole scenario of the trade. Comment.
Q3) Write a descriptive note on history of IATA.
Q4) What are the characteristics that make tourism and airline industry information intensive?
Q5) Write a descriptive note on Galileo.
Q6) Write a note on e-ticketing.
Q7) What PNR and what are its various parts?
Q8) Write a note on Amadeus.
Q9) Write a descriptive note on Global Distribution System?
Q10) Define various types of air travel coupons and discounts.
Q11) Mention any 5 basic commands applicable to Galileo CRS.
Q12) What points should be kept in mind while filling a ticket?
Q13) Write a descriptive note on CRS.
J-3198[S-1054] -2-
|
Attachment: |
| Earning: Approval pending. |
