Punjab Technical University 2007-1st Sem M.B.A -distance learning programme - exam paper

Organization Behaviour



1) Section - A is compulsory. (2 marks)
2) Attempt any 9 ques. from part - B. (5 marks)

part -A
a)Social learning.
b)Type B personality
c)Terminal values
d)Determinants of individual behaviour
e)StereotypIng.
f)Open self.
g)Hygiene faCtor
h)Life positions
i)Charismatic leaders
j)V Nominal Group technique .
k)Groupthink.
1)Dysfunctional politics.
m)Referent Power
n)Felt conflict
o)Learning organization

part -B

2)Define Organizationa1 behaviour. How does this discipline contribute to predicting behavlOur?
3)Which biographical charateristics best predict productivity, absenteeism, turn over and satisfaction?
4)Compare and contrast classical conditioning theory with Operant conditioning theory.
5)Define perception, elaborate its implications for explaining organizational behaviour?
6)Contrast the cognitive and affective components of an attitude .
7)EXPlain Maslow's theory of need hierarChY, • ,
8)Discuss various stages in group formation, :
9)Explain transactional analysis .how does it contribute to improving interpersQnal skills.
10)Describe the strengths 'and weaknesses in the trait approach to leadershiP.'
11)What is power? Howitis.differedtfrOlll leaderShip? .. ~,
Q12)What are the disadvantages of conflict? elaborate its advantages
13)What is the difference ranging from job satisfaction and organizational culture

Earning:   Approval pending.