Punjab Technical University 2007-4th Sem M.B.A (-3/) E-COMMERCE & IT ENABLED SERVICES( - 546) - Question Paper

MBA (Semester - 3rd/4th)

E-COMMERCE & IT ENABLED SERVICES(MBA - 546)

Time : 03 Hours Maximum Marks : 75
Instruction to Candidates:
1) part - A is compulsory.
2) Attempt any 9 ques. from part - B.

part - A
Q1) (15 x two = 30)
a) describe convergence.
b) elaborate demands and requirements of market participants?
c) List the components of I-way.
d) Differentiate ranging from switch and hub.
e) What is message passing in client-server architecture?
f) What is B2B e-commerce transaction?
g) What is hypermedia?
h) What is the relationship ranging from SSL and S-HTTP?
i) List the advantages of electronic checks.
j) elaborate the 2 steps involved in purchasing E-cash from on-line
currency server?
k) What do you understand by “Computer” as per IT act 2000?
l) List the 2 categories of telemarketing.
m) What is medical transcription?
n) elaborate benefits of EDI for international trade?
o) What do you understand by open EDI?

part - B
(9 x five = 45)
Q2) discuss multimedia content for E-commerce applications.
Q3) discuss any 1 technology of global info distribution networks.
Q4) discuss major components of the I-way.
Q5) explain in detail electronic framework.
Q6) explain pros and cons of credit card based system.
Q7) discuss in detail client-server structure of web.
Q8) explain on-line payment process using third-party processor.
Q9) discuss 2 electronic commerce application services.
Q10)Explain in detail call center infrastructure.
Q11)Write a short note on tech. writing.
Q12)Explain with example info flow with EDI.
Q13)Explain “Electronic Governance” with respect to IT Act 2000.

Earning:   Approval pending.