Punjab Technical University 2007-4th Sem M.B.A (-3/)- COMMERCE & IT ENABLED SERVICES ( - 546) - Question Paper

MBA (Semester - third & 4th)

E - COMMERCE & IT ENABLED SERVICES (MBA - 546)

Time : 03 Hours Maximum Marks : 75
Instruction to Candidates:
1) part - A is compulsory.
2) Attempt any 9 ques. from part - B.

part - A
Q1) (15 x two = 30)
a) describe E-commerce?
b) What is I-way?
c) What do you understand by set-top box?
d) What is the role played by routers in networking?
e) What is a multimedia server?
f) What is C2B e-commerce transaction?
g) What is hypertext?
h) describe SSL.
i) List the 4 properties of e-cash.
j) List 3 kinds of electronic tokens.
k) What do you understand by “Computer Network” as per IT Act 2000?
l) What is telemarketing?
m) What is the role of tech. writing in IT enabled services?
n) List layers of EDI architecture.
o) What do you understand by EFT?

part - B (9 x five = 45)
Q2) discuss generic framework for electronic commerce.
Q3) discuss with block diagram video on-demand system.
Q4) discuss the functions of supply chain management.
Q5) explain in detail network access equipment.
Q6) discuss problems involved in designing electronic payment systems.
Q7) discuss in detail payments made using encrypted credit cards.
Q8) explain briefly 2 WWW-based security schemes.
Q9) discuss Web architecture with respect to E-commerce.
Q10) discuss telecommunication network and hardware in a call center.
Q11) discuss in detail digital signatures.
Q12) Write a short note on medical transcription.
Q13) discuss with example info flow without EDI.

Earning:   Approval pending.