Punjab Technical University 2006-1st Sem B.Sc Information Technology -ITCommunication Skills - Question Paper

BSI-101(2K3)
Communication Skills
Bsc IT first Semester (2096)

Time: 3 Hours Max Marks:75

Part – A
1. Answer the subsequent ques. in 40-60 words.
two marks every
(a) What is business communication?
(b) What do we mean when we say that communication must be ruled by ethical principles?
(c) What is the block form of writing letter?
(d) What do we mean by a quotation?
(e) Mention 2 essentials of a business letter?
(f) What is tech. report?
(g) What are a few of the important steps that we should follow while writing a tech. report?
(h) What is readability?
(i) How can the scientific attitude be emploeyed while writing a tech. report?
(j) What are the sources of data while writing a tech. report?
(k) What is the importance of body language while making a presentation?
(l) Mention a few rules, which are important while writing a resume. Which are important while writing a resume? What is an exit interview?
(m) Mention 3 things that a candidate should not do whole appearing for an interview.
(n) What is a group discussion?
(o) What can be judged about a candidate during a group discussion?

Part B
2. Answer any 9 of the subsequent ques.. five marks every.
(a) What is the importance of non-verbal communication in business communication?
(b) What are the different storage devices used to store information?
(c) Discuss the 5 steps of planning employed in leter writing.
(d) Draft a sales letter to launch a new shaving cream in the market.
(e) What ios the social correspondence and elaborate its types?
(f) What is the importance of illustrations in a tech. report?
(g) How should 1 arrange a tech. report?
(h) Write a short report on the progress of the project that you are in charge of.
(i) Why do we have to write a social-cultural report?
(j) What are the important things that 1 has to keep in mind while conducting a meeting?
(k) Write a resignation letter to the MD of your organization. You are leaving the job as you have got a scholarship to study abroad.
(l) Discuss the rule that have to be observed while taking part in a group discussion.

Earning:   Approval pending.