Punjab Technical University 2006-1st Sem B.C.A Computer Application - COMMUNICATIONS SKILLS - Question Paper

COMMUNICATIONS SKILLS
BCA-105(2K3&2K5)
BCA first Semester

Time: three Hours Max Marks:75
Part-A
1. Answer the subsequent ques. in 40-60 words
a. Define communication?
b. What is vertical communication?
c. What are the essentials of communicatin situation?
d. What is a single-strand grapevine?
e. What is encoding in communication?
f. What is clarity in communication?
g. List a few merits of written communication?
h. What is circular
i. What is a sign? Illustrate with examples.
j. What is the difference ranging from hearing and listening?
k. What is fake listening?
l. What is classified advertisement?
m. What is the block form of writing a business letter?
n. Why do we need notice?
o. What is a resume?
Part-b
2. Answer any 9 of the subsequent ques.
a. Why is business communication so important these days?
b. What is horizontal communication? How can this communication be made effective?
c. What are the various barriers of communication?
d. Discuss the steps employed in resume writing.
e. Draft a letter to your supplier placing an order for a few shirts that you want for your garment store.
f. Write a resume for the post of an assistant director in a film company.
g. What is the difference ranging from formal and informal communication?
h. What are the barriers of listening?
i. Draft a classified advertisement for a pet that you are looking for. Mention all your requirements in the advertisement.
j. Write a memo to an employee of your organization who has been on leave without a written intimation.
k. What are the 7 c’s of communication?
l. What is an auction notice? What is the purpose of such a notice?

Earning:   Approval pending.