Punjab Technical University 2007 B.B.A ( 2sem)- BUSINESS LAWS (BB - 105) - Question Paper

BBA (Semester - 2nd)
ORGANIZATIONAL BEHAVIOUR (BBA - 201)
Time : 03 Hours Maximum Marks : 75
Instruction to Candidates:
1) part - A is compulsory.
2) Attempt any 9 ques. from part - B.

part - A
Q1) (15 x two = 30)
a) describe Organizational Culture.
b) What is emotional intelligence?
c) discuss interpersonal conflicts.
d) What is meant by politics is organizations?
e) elaborate group norms?
f) discuss upward communication.
g) describe perception.
h) elaborate emotions?
i) describe Reinforcement.
j) Hierarchy of needs.
k) discuss Transactional Analysis.
l) describe Management Grid.
m) What is Group Conflict?
n) discuss stereotyping.
o) Write different kinds of leadership styles.

part - B
(9 x five = 45)
Q2) describe organizational behavior in detail.
Q3) How does management effect perception for management?
Q4) discuss scope of Organization Behavior in current management scenario.
Q5) discuss assumptions of McGregor’s Theory X and Theory Y.
Q6) describe communication. What measures should be taken to make the
communication effective in an organization.
Q7) What benefits management can have by using grapevine?
Q8) What is group Dynamics? How it is important in understanding
organizational behavior?
Q9) discuss the role of Group cohesiveness.
Q10) How are the Organisational conflicts resolved?
Q11) Write a note on Transactional Analysis.
Q12) discuss importance of Stress Management in an Organization.
Q13) discuss the personality traits that shape the behavior of individuals.

Earning:   Approval pending.