Punjab Technical University 2010-1st Sem B.B.A ,, Business Communication-2 , , - Question Paper

Time : 03 Hours
Maximum Marks : 60

Instruction to Candidates:
1) part - A is Compulsory.
2) Attempt any 4 ques. from part - B.

part – A [Marks : 10×2=20]

Q1)a) Differentiate ranging from listening and hearing.

b) What do you mean by Facsimile?

c) What is E-mail?

d) Write a snippet on Qualities of a good leader.

c) elaborate inter office memos why are they used

e) Write a note on business communication.

g) change into Passive voice

i)His colleagues started to respect Jim.

ii)People are destroying large areas of forest everyday.

h) How are business letters various from personal letters?

i) Write a note on advertisement.

j) What is the role of barriers to communication?

part – B (4 x I0=40)

Q2) elaborate the main barriers to effective communication? How can we overcome them.

Q3) What do you mean by Non-verbal communication? explain its different kinds.

Q4) elaborate the essentials of classified advertisement? Write classified advertisement r the post
of electronics engineer.

Q5) Write an application accompanied by a resume for the post of Manager of a 5 star hotel.

Q6) Write notes on the following:

(a) Communication Process

(b) various kinds of studying

Q7) Write a précis of the subsequent passage in about 1 3rd of its length and suggest a suitable title.
Corruption in India has increased spectacularly and astronomically during the last thirty years. There is hardly any department or segment of life where it is not obtained. It has spread like an epidemic and is eating into vitals of the country. According to Transparently International (A Berlin based Organization) India is the 10th most corrupt country in the world. The spread of corruption which has dehumanized the whole society and eroded the moral values is gradually leading the country to degradation. It is a matter of great concern to all those Indains who are keen to obtain this menace and save the country. Whatever be the causes, corruption has serious effects on the system. It breeds injustice and discriminates against the poor. Moreover corruption demoralizes men and erodes public trust in government. It pulls down national image in the international set up. In brief it sounds a death knell to civil society.

Earning:   Approval pending.