Annamalai University 2007 MS Education Management OFFICE MANAGEMENT - Question Paper

M.S. (Education Management) DEGREE EXAMINATION, DECEMBER 2007.
OFFICE MANAGEMENT
Time : 3 hours Maximum : 100 marks

PART A — (5 x eight = 40 marks)

ans any 5 ques..
1. What are the principal elements of office management?
2. As an office manager what principles should you fear in mind to reap the advantages of an efficient layout?
3. What procedure may be followed to control and regulate the consumption of stationary and office supplies?
4. What basic factors should be considered when buying office furniture?
5. What are the basic steps in an invoicing procedure?
6. What is a report? elaborate the contents and structure of a report?
7. What is motivation? elaborate the characteristics of a sound motivational system?
8. Discuss the contents and kinds of organisation charts.

PART B — (4 x 15 = 60 marks)

ans any 4 ques..
9. Describe the functions of a modern office. Why is it important in modern business?
10. Why is the systems concept important in the field of office management? elaborate its limitations?
11. Explain the advantages and disadvantages of centralised and decentralised filing.
12. What are the objectives of mechanization? explain the advantages of mechanization is an office.
13. Explain the standard purchase procedure which may be usefully employed by various kinds of organizations.
14. Why is indexing necessary? Bring out the advantages and disadvantages of different kinds of indexing.
15. Explain the routine involving handling of incoming and outgoing mail.

Earning:   Approval pending.