Dr Babasaheb Ambedkar Marathwada University 2009 Diploma Hotel Management Dr.Babasaheb Ambedkar Open university Advanced in - Question Paper

Enrollment Number:

Dr. Babasaheb Ambedkar Open University

TERM END EXAMINATION May-2009

Course    : Advance Post Graduate Diploma In Hotel

& Catering Management Subject Code : APGDHC 101 Subject    : Corporate Communication

Section A:

Elaborative Questions Attempt Any Three (Each Question carry 15 marks)    (45 Marks)

a.    What is communication? Explain the importance of communication in detail.

b.    Elucidate in detail types of listening

c.    What are barriers to communications? Suggest steps by which the problems of barriers can be tackled successfully.

d.    "Non Verbal communication plays a major role in communication" Explain fully above mentioned statement and discuss types of non verbal communication.

e.    Who can become an ideal interviewer? Discuss in detail.

Section B:

Short Questions Attempt Any Five (Each Question carry 5 marks)    (25 Marks)

a.	Difference between meeting and conference.
b.	7C's and 4S' of communication.
c.	Barriers in listening.
d.	Importance of feedback in oral communication.
e.	Advantages and disadvantages of extempore and memorization
f.	Paralanguage.
g.	Kinesics and Proxemics.

Attachment: dr-babasaheb-ambedkar-marathwada-university-2009-diploma-hotel-management-1706-1.pdf

Earning:   Approval pending.