Annamalai University 2008-2nd Year B.B.A " 220 / 610 BUSINESS PSYCHOLOGY AND BEHAVIOURAL SCIENCES " ( PART - III ) ( - IV ) - Question Paper
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5 19 5 B.B.A. DEGREE EXAMINATION, 2008
(ENGLISH MEDIUM)
(SECOND YEAR)
(PART - III)
(PAPER - IV)
220/610. BUSINESS PSYCHOLOGY AND BEHAVIOURAL SCIENCES
( Common with B.B.A. Computer Applications )
(Including Lateral Entry )
December ] [ Time : 3 Hours
Maximum : 100 Marks
PART-A (10x2 = 20)
Answer any TEN questions.
All questions carry equal marks.
Briefly answer any TEN of the follwing:
1. (a) Individual differences.
(b) Classical conditioning.
(c) Interviewing.
(d) Human relations movement.
(e) Job evaluation.
(f) Quality of work life.
(g) Group cohesiveness.
(h) Brainstorming.
(i) Conference leadership.
(j) Carrot and stick approach.
(k) Job satisfaction.
(1) Human engineering.
Answer any FOUR questions.
All questions carry equal marks.
2. Discuss the scope of organisational psychology.
3. Explain the factors affecting perception.
4. Briefly explain various techniques of job design.
5. Examine the legal provisions regarding safety of workers in factories.
6. What is meant by role conflict ? What are the causes of role conflict ?
7. Define counselling. Discuss the types of counselling.
PART - C (2 x 20 = 40)
Answer any TWO questions.
All questions carry equal marks.
8. Describe different types of psychological tests, their uses and limitations.
9. Explain Hawthorne experiments and their main findings.
10. Briefly discuss the different theories of leadership.
11. Define morale. Discuss its importance and make suggestions for the promotion of morale in industries.
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