Annamalai University 2008-1st Year B.B.A " 510 / 511 BUSINESS CORRESPONDENCE " ( PART - I ) ( - I ) ( Common with Computer Application and B.B.L) - Question Paper
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5 2 9 9 B.Com. (Computer Applications) DEGREE EXAMINATION, 2008
(FIRST YEAR)
(PART - I)
(PAPER - I)
510/511. BUSINESS CORRESPONDENCE
( Common with B.B.A. Computer Application and B.B.L. )
December ] [ Time : 3 Hours
Maximum : 100 Marks
SECTION - A (5 x 8 = 40)
Answer any FIVE questions.
All questions carry equal marks.
1. What are the functions of commercial correspondence ?
2. What are the qualities of a business letter ?
3. Write a letter to an customer offering fancy goods at low prices. State the reasons.
4. Write a letter to your customer requesting for extension of the time for delivery of the ordered goods.
5. Write a tactful letter to an applicant for an agency refusing grant of agency.
6. As a banker, write a letter to a customer that his account has been overdrawn and requesting him to adjust the same at the earliest.
7. Draft a letter on behalf of LIC of India to a policy holder who wishes to surrender his policy, advising him not to do so.
8. As a banker, write a letter to a customer intimating the dishonour of his cheque and warning him that his account will be closed unless minimum balance is maintained.
Answer any THREE questions.
All questions carry equal marks.
9. Write a letter complaining the despatch of defective goods and draft a suitable reply.
10. Draft a collection series, four in number, beginning with a formal notification of the debt and ending with a hint at legal proceedings.
11. As a secretary of a company, draft the report regarding the working conditions and business prospects of another company with which your company is making some negotiations to take a financial interest.
12. Prepare a resume and bio-data for applying to the post of senior manager in a firm.
13. Write an essay on working of commercial banks in India.
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