Birla Institute of Technology (BIT Mesra) 2007 MS Software Engineering Technical Communication - Question Paper

BITS Id: Name:


Birla Institute of Technology and Science, Pilani
Distance Learning Programmes Division
MS Software Engineering in Collaboration with Wipro Technologies
Second Semester 2006 – 2007
Mid-semester exam
Regular
Course No. : SEWP ZG659
Course Name : tech. Communication
Nature of examination : Closed Book Bangalore
Weightage : 40 %
Duration : two Hours No of pages : 3
Date : March 11, 2007 (FN) No. of questions : three parts


NOTE:
v ATTEMPT ALL ques.
v BE PRECISE. VERBOSITY WILL FETCH NEGATIVE MARKS.
v WRITE ques. NUMBERS CLEARLY.
v learn THROUGH THE WHOLE PAPER BEFORE YOU start.
vSection one is to be answered on the ques. paper only
vWrite your name & Id no. on the ques. paper and attach it to the ans sheet

part 1
(Answer all ques.. every ques. carries ½ mark. Total nine marks)
ans on the ques. paper only. Mark the accurate choice with a cross (X)

1. What components completely define communication process?
one Sender, Receiver, message one Sender, receiver, message, feedback
one Sender, channel, receiver one Sender, receiver

2. Mass communication is predominantly impersonal.
one actual one False

3. Achieving temporary settlement for complex problems in conflict resolution is called
one Competing one Collaborating one Avoiding one Compromising

4. Interpersonal barriers creep in because of
one Lack of skills of sender one Lack of skills of receiver
one Lack of skills of both sender and receiver one Any of the above

5. Selective Perception is a filter involving
one Sender one Receiver one channel one Encoding

6. What is the feature that helps the presenter make a few notes in a power point presentation slide
one Speakers notes one comment one Outline


7. Which is a disadvantage of technology in communication?
one Professional appearance one Speed and efficiency
one info overload one All of the above

8. Which kind of chart do you use to represent a pattern effectively?
one Bar chart one Graph one Pie-chart one All of the above

9. Empathetic listening is?
one To give emotional support one To derive aesthetic pleasure
one For total comprehension one For evaluation

10. Paraphrasing means
one Repeating what you heard in speakers words
one discuss what you have understood in your words
one Putting the message in various snippets one All of the above

11. Gestures are most effective when made?
one Above head one Around the face, but not in front
one beneath chin and above waist one All of the above

12. What is the impact of visual in a presentation?
one 55% one 38%
one 33% one 90%

13. What is the accurate pronunciation of gigantic?
one jai-jan-tic one jai-gan-tic
one gi-gan-tic one None of the above

14. Which is a win-win style of conflict resolution?
one Withdrawal one Competing
one Collaborating one None of the above

15. What is the ideal number of participants for a group discussion?
one 4 one more than 10 one seven to 10 one 5 or less

16. What competencies can be observed in group discussion?
one Communication one Leadership
one Group behavior one All of the above

17. Selective perception is
one See and hear what 1 wants to one Remember only 1 wants to
one Understand only what 1 wants to

18. Which audio-visual aid is not recommended for presentation to a large audience
one Power point using LCD one Flip-chart
one Overhead projector one Video clip



part 2
(Answer all ques.. every ques. carries three marks. Total 15 marks)

1.Briefly define any 3 barriers to communication?

2.What are the personal appearance and grooming needs for a presentation?


3.Explain briefly voice modulation; provide an example where various meanings can be derived with emphasis on various words in identical sentence?

4.What are the advantages and disadvantages of white board as a tool to presentation?


5.What are the different conflict resolution styles? discuss 1 of them?




part 3
(Answer all ques.. every ques. carries eight marks. Total 16 marks)

1.Discuss advantages and disadvantages as well as dos and don’ts of using power point as a tool for presentation?

2.Explain Active listening and explain the traits of an active listener?


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Earning:   Approval pending.