Annamalai University 2008 Certification Office Management BUSINESS COMMUNICATION AND REPORTING - Question Paper

ans any 5 ques..
All ques. carry equal marks.
( five × 20 = 100 )
1. elaborate the points which are to be kept in
mind while drafting a business letter ?
2. elaborate the various kinds a business letters ?
3. Briefly discuss the points to the considered
while writing a letter of enquiry.
4. Write a letter to M/s. Gupta Agencies,
Chennai. Starting that you are unable to execute
the order by the due date explaining your
inconvenience and ask for an extended time
for the execution of the order.
5. M/s. Sujee & Co, Madurai send a letter to
M/s. Darun & Co, Coimbatore demanding for
the payment of their dues. They also send a
copy of their accounts. Draft the letter.
6. What is a ?Sales Letter?? What points would
you take into consideration while writing a
sales letter ?
7. elaborate the Charateristics of a good report ?
8. A leading television merchant at Chennai wants
to open a branch at Madurai. Prepare a
report for it.
9. A dispute ranging from the employees and the
management was settled through negotiation
by human resource manager. Prepare a report
to be submitted to the board of directors as
the negotiator.
10. The staff members of a motor pump
manufacturing company name requested to open
a recreation clube for them. As a manager of
the company, prepare a report.

Earning:   Approval pending.