Alagappa University 2007 Post Graduate Diploma HOSPITAL OFFICE MANAGEMENT - Question Paper

DISTANCE EDUCATION
P.G.D.H.A. EXAMINATION, DECEMBER 2007.

HOSPITAL OFFICE MANAGEMENT

Time : 3 hours Maximum : 100 marks


part A — (5 ? eight = 40 marks)
ans any 5 ques..


1. Explain the importance of office in Hospital Management.
2. Draw and define the Organization Chart and list out importance functions of Supervisor.
3. Acting as a Hospital Manager — Is a Key Role?
4. Explain Admission and Discharge formalities in 500 Bedded Hospitals.
5. Distinguish ranging from Inward Mail and Outward Mail Systems.
6. Describe Employees Welfare schemes and Code of Discipline in Hospital.
7. Functions of Billing Department.
8. How do you regulate the over consumption of Materials?


part B — (4 ? 15 = 60 marks)
ans any 4 ques..


9. Write short notes on :
(a) Breakdown Maintenance
(b) Preventive Maintenance.
10. Explain the Duties and Responsibilities of Front Office Manager in Hospital.
11. How to maintain Cordial relationship among Employees in the Hospital?
12. What are the Essentials of a good Filing system?
13. Explain the kinds of Office Machines.
14. Explain the kinds of Medical Forms.
15. Explain details about the Records Management in the Hospitals.

Earning:   Approval pending.