Alagappa University 2007 M.C.A COMMUNICATION SKILLS - Question Paper

Time : 3 hours Maximum : 100 marks
ans any 5 ques..

1. Write the concepts of communication.

2. Enumerate why good learners are called leaders.

3. Why is telephone etiquette necessary? Not down the dos and don'ts of telephonic conversation.

4. What level of confidence do you have, personally, for the news you see on commercial television and in newspaper?

5. Does the participant in Group Discussion seek a useful ‘Plan of Attack’ on the issue at hand? Illustrate it.

6. What are the different steps to be taken for the conduct of a meeting?

7. Define Group dynamics. discuss the art of guiding and controlling the Group Discussion.

8. Write short notes on :
(a) (a) Inter personal communication.
(b) (b) Intra personal communication.
(c) (c) Planning for interviews.
(d) (d) Body language. (4 ? five = 20)

9. Does the discussant distinguish disagreements in language from more fundamental disagreements?

Earning:   Approval pending.