B.B.A-B.B.A 1st Sem Principles of Management(Punjab Technical University, Jalandhar-2013)

                                                   BBA - Semester 1

                     (Principles of Management)

Time Allowed: 3 Hours                               Maximum Marks: 60

                                      SECTION - A

1. Write notes on any TEN questions. Each carries 2 marks.

 (a) Management is Science or Art.

 (b) Basic functions of management.

 (c) Policies and Procedures.

 (d) Effective Span.

 (e) Delegation of Authority.

 (f) Performance Appraisal.

 (g) Feedback Control.

 (h) Benefits of Informal Communication

 (i) Product Departmentation

 (j) Decision making under certainty and uncertainty 

                              SECTION - B

 Attempt any FOUR questions. Each carries 10 marks.

2. What are the functions of planning? Discuss the steps involved in planning.

3. Define and distinguish between departmentation by functions and by products. 
4. Explain the concept of span of control. What factors influence the span of control in an organization?

5. Define Authority. Explain various types of Authority. 

6. What do you mean by staffing? Explain the factors affecting staffing.

7. What are the barriers and breakdown in communication?

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