Post Graduate Diploma-PG Diploma in Hospital Management (PGDHM) 1st Sem 101 : PRINCIPLES AND PRACTICES OF ORGANISATIONAL BEHAVIOUR(University of Pune, Pune-2013)

                            P.G.D.H.M. (Semester – I) Examination, 2013
                                  101 : PRINCIPLES AND PRACTICES OF
                                       ORGANISATIONAL BEHAVIOUR
                                                  (2012 Pattern)

Time : 3 Hours                                                                    Max. Marks : 70

Instructions:

1) Q. 1 is compulsory.

2) Attempt any four out of the remaining.

 

 

1. “Planning is looking ahead while controlling is looking back”. Explain in light of nature and purpose of planning and controlling.

2. Define Communication ? Explain the process of communication in detail with block diagram and example.

3. Define organisational behaviour. Explain various models of organisational behaviour.

4. Define personality. Explain building blocks of personality with example.

5. Explain the concept of Group Dynamics with the help of group formation process.

6. Define motivation. Explain Maslow’s hierarchy of needs with example.

7. Write short notes on any two :

a) Quality Circles

b) Management by objectives

c) Job satisfaction

d) Attitude Formation Process.

 

Earning:  ₹ 7.05/-