Other Master Degree-Master in Personnel Management 4th Sem 401 : ORGANIZATIONAL DEVELOPMENT AND QUALITY MANAGEMENT SYSTEM(University of Pune, Pune-2013)

                                 M.P.M. (Fourth Semester) EXAMINATION, 2013
                            401 : ORGANIZATIONAL DEVELOPMENT AND QUALITY
                                                        MANAGEMENT SYSTEM
                                                             (2008 PATTERN)

Time : Three Hours                                                           Maximum Marks : 70

N.B. :—

(i) Answer any five questions.

(ii) All questions carry equal marks.

 

1. What is Organizational Development ? Explain its significance in detail.

 

2. Discuss Action Research model in O.D. along with the steps.

 

3. Bring out the significance of structural O.D. intervention with suitable example.

 

4. Define quality and bring out the importance of Quality Management System in an organization.

 

5. What are the challenges involved in client-consultant relationship ? Explain.

 

6. What is the role of an O.D. consultant in an organization ? Discuss the ethical issues in O.D. Consulting.

 

7. Write short notes on (any two) :

(a) Force field analysis

(b) Quality circle

(c) TQM.

 

Earning:  ₹ 7.05/-