Other Bachelor Degree-Bachelor of Hotel Management and Catering Tech. 6th Sem 605 : HUMAN RESOURCE MANAGEMENT(University of Pune, Pune-2013)

Total No. of Questions—8]              [Total No. of Printed Pages—2
Seat No. [4381]-605
                             B.H.M.C.T. (Sixth Semester) EXAMINATION, 2013
                                605 : HUMAN RESOURCE MANAGEMENT
                                                      (2008 PATTERN)

Time : Three Hours                                             Maximum Marks : 70

N.B. :— (i) Question No. 1 is compulsory.
(ii) Solve any five questions from the remaining questions.

1. Write short notes on (any four) : [20]
(a) Importance of Induction process.
(b) Differentiate between job description and job specification.
(c) Trade test in the hotel.
(d) Types of transfers.
(e) Functions of collective bargaining.
(f) Causes of labour turnover in hotel.

2. Explain the various methods of performance appraisals for employees in the organisation. [10]

3. Define Recruitment. Explain the various modes of recruitment. [10][4381]-605 2

4. Explain in detail any four methods of training employees in hotels. [10]

5. Describe the various components of wages. [10]

6. Define grievance. What are the causes of grievances in an organization ? [10]

7. Explain the various types of interviews used during the selection process of a candidate. [10]

8. Define Trade Union. What is the role of Trade Union in Hotels ? [10]