Other Bachelor Degree-Bachelor of Hotel Management and Catering Tech. 4th Sem 403 : ACCOMMODATION OPERATIONS—II(University of Pune, Pune-2013)

Total No. of Questions—6]                                 [Total No. of Printed Pages—2
Seat No. [4381]-403
                                        B.H.M.C.T. (Fourth Semester) EXAMINATION, 2013
                                               403 : ACCOMMODATION OPERATIONS—II

                                                            (2008 PATTERN)
Time : Two Hours                                                                  Maximum Marks : 40

N.B. :— (i) Attempt any four questions.
(ii) All questions carry equal marks.
(iii) Draw diagrams wherever necessary.

SECTION I
1. (a) Draw and explain sample format of purchase order. [5]
(b) “Budgeting is an important and crucial factor for every hotel organisation.” Explain. [5]

2. (a) Explain any five principles of design in Interior Decoration. [5]
(b) Write short notes on : [5]
(i) Redecoration
(ii) Bin Card.

3. (a) Explain in detail method of receiving and issuing of Housekeeping supplies. [5]
(b) Define Budget. Enlist and explain the types of Budgets prepared in the department. [5][4381]-403 2

SECTION II

4. (a) What data is required for Forecasting of Room Availability ? [5]

(b) Explain with the help of a Format a 3-day forecast farm. [5]

5. (a) Draw and explain Night Auditor’s Report. [5]

(b) Write a short note on offering alternatives. [5]

6. (a) Explain Hubbart’s formula for establishing room rates. [5]

(b) Explain the following terms (any five) : [5]
(i) Upselling
(ii) Return reservation
(iii) Forecast Farm
(iv) Repeat guest
(v) Overbooking
(vi) Rule of thumb approach.