Jawaharlal Nehru Technological University Kakinada 2009-2nd Sem B.Tech Computer Science and Engineering IV Regular s, / MANAGEMENT SCIENCE - exam paper

Set No. 3
Code No: R05420501
IV B.Tech II Semester Regular Examinations, Apr/May 2009
MANAGEMENT SCIENCE
( Common to Computer Science & Engineering, info Technology
and Computer Science & Systems Engineering)
Time: three hours Max Marks: 80
ans any 5 ques.
All ques. carry equal marks
? ? ? ? ?

1. elaborate the leadership qualities that you would look for in a manager? Distinguish
ranging from innate and acquirable qualities with examples. [16]

2. Write short notes on the following:
(a) Formal organisation
(b) Informal organisation. [8+8]

3. describe Acceptance Sampling. elaborate the methods of Acceptance Sampling?
Explain. [16]

4. What do you understand by Economic order quantity? Derive the formula for
determining the Economic order volume. [16]

5. discuss various methods of training the employees? Suggest a suitable training
method for salesmen of a Heavy Machine Manufacturing Organization. [16]

6. Draw the PERT network for the subsequent activities and determine the probability
of completing the project in 48 days. [16]
Jobs Duration in days
Optimistic Most likely Pessimistic
1-2 five eight 1
1-3 one three 5
2-4 four six 7
3-4 three seven 9
4-5 10 20 30
4-6 14 18 23
4-7 three six 10
5-7 five nine 12
6-8 one four 6
7-8 two five 9

7. Is it possible to simultaneously follow cost-leadership and differentiation strategy
for a business unit? provide reasons for your ans. [16]

8. discuss the philosophy behind Total quality management, customer satisfaction
and continuous improvement. elaborate the objectives of TQM? [16]

Earning:   Approval pending.