Uttar Pradesh Technical University (UPTU) 2009-1st Sem M.B.A ---Principles and Practice of Management - Question Paper
MBA
(I sem)ODD Semester Theory exam
Principles and Practice of Management
Printed Pages: 7 MBAOll
(Follow in;; Pap it ID anil Roll No. to lie Hik'd in your Answer Book) Roll No.
(SEM I) ODD SEMESTER THEORY EXAMINATION 2009 10
- PRINCIPLES & PRACTICE OF MANAGEMENT
Time:} Honrs) j Total Marks ; Jilt)
Note : The quest ion paper contains three penis. All questions are compulsory. Marks are indicated against question.
1 Choose the correct answer/Fill in the blanks/ 1x20 State true or false, for the following objective questions .
(a) Management is an art as well as science.
State True or False
(b) Human skills are required by managers at all the ievels of management, True or False.
(c) Middle level managers require more of
(i) Conceptual and human skills
(ii) Human and technical skills fiii) Only human skills
(iv) Technical and conceptual skills
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(d) The ability to identify with the feelings and thoughts of another person is
. 1) Empathy
(ii) Adaptability
.(iii) Suitability
' \iv) Empowerment
(e) Scalar chain is the management principle suggested by_
(f) Unity of command and unity of direction are the same State True or False.
(g) Industrial Revolution occurred during the year _ to __
(h) Bureaucratic approach to management was suggested by _
(i) Untrue part of grapevine is called as
(a) Rumour
(b) Gossip
(c) Lie
(iv) None
(j) The first and foremost activity to any managerial task is_
(a) Organising
(b) Planning
(c) Controlling
(d) None
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(k) The general statements or understandings which provide guidelines for thinking and action
are_.
(I) The management principle which holds that only significant deviations and from standards of performance should be brought to the managements attention is :
(a) Principle of control
(b) Management by exception
(c) Management by objectives fd) None
(m; Factors that influence span 6f control are :
(a) ability of the manager
(b) Nature of work
(c) Capability of subordinates
(d) All of the above
(n) Delegation and decentralisation are two different aspects. State True or False.
foi One technique of manpower forecasting is
fa) Job analysis
fb) Skill inventory
(c) Work load analysis
(d) None
(p) On the job training includes
(a) Coaching
(b) Understudy
(c) Position rotation
(d) All
(q) Performance appraisal of the employees can be done by
(a) ranking
(b) forced distribution
(c) checklist appraisal
(d) All
(r) Greatmen theory of leadership states that
(a) leaders are born, not made
(b) leaders are made, not born
(c) both
(d) none.
(s) In order to achieve effective communication, the important guidelines are
(a) Clarity
(b) Consistency
(c) Completeness
(d) All
(t) Budget acts as a tool for
fa) Planning
(b) Controlling
(c) Both
(d) None
A Case Study
Gilbert Brown, the president of International Machine Corporation (1MC) leaned back in his chair and reflected with well-deserved satisfaction on the success of his company, which produces and distributes a line of farm machinery. That afternoon at a meeting of distributors from various parts of the world, Mr. Brown had been urged to introduce new models to satisfy the changing demands of customers,
The president, who had an engineering background, recognized the implications of the distributor's suggestion. It would require greater investments in research and development. Furthermore, the changes in the highly automated production line would be very costly indeed. Also, having a greater variety of models would require stocking many more spare parts. Depending on the kinds of changes, mechanics also might need to be retained.
Reflecting on previous staff meetings, the president realized that sales and marketing people always wanted a greater variety of models but never acknowledged the costs involved in changing models After all, the company had been extremely successful with just a few models. Consequently, the president decided against the introduction of new models. Instead, he considered improving the current models and reducing the cost and price. He felt that what the customer really wants is value Nevertheless, to test his judgement, the president asked a consultant for an opinion.
(i) How would you state the mission of the enterprise?
(ii) What do you think are the opportunities and threats in the external environment9
(iii) How would you go about evaluating the strengths and weaknesses of the firm9 What factors are critical for success or failure9
(iv) It is often said that to be successful, an organization must be an open system. What does this mean and how does it apply to this case9
PART - III
Can management be termed as a profession9 12
Give arguments for and against the professionalisation of management.
OR
What are the functions of a manager9 Is mere knowledge of management enough to become a successful manager9 Briefly explain various managerial skills
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- Discuss the role of planning in a modern 12
business organization Enumerate the steps involved in planning process.
OR
What do you mean by organising. Explain the significance of a sound organisation staicture.
5 Discuss in brief the significance of proper 12 selection of personnel. What steps are involved
in the selection procedure0 Explain them briefly.
OR
Explain the significance of direction. Discuss the various features and principles of direction.
6 What do you understand by leadership in 12 business9 Explain the trait theory and situation
theory of leadership.
OR
Explain how communication is the essence of management. Discuss in detail the process of communication.
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