Vinayaka Missions University 2008 M.B.A Executive OFFICE ADMINISTRATION : t : Correspondence - Question Paper

COURSE CODE - 2040405
PG DEGREE exam – SEP 2008
MBA (EXE)
OFFICE ADMINISTRATION
(For Candidate Admitted from Calendar 2007 Onwards)
Time: three Hours Max. Marks: 75
part - A
ans all the ques. 15 X one = 15
1. What is an office?
2. What do you mean by paperless office?
3. What is office administration?
4. What do you understand by space management?
5. Write a short note on landscape office
6. Narrate a few lines on office environment.
7. What is meant by office system?
8. What is decentralized filing?
9. provide a short note on Indexing?
10. What is an inward mail?
11. What do you mean by précis writing?
12. Write a short note on office report
13. Explain: Job valuation
14. What is meant by work measurement
15. What is work simplification?
part – B
ans any 5 ques. five x six =30
16. a) elaborate the responsibilities of an Administrative office
manager?
(Or)
b) describe ‘delegation’ in what circumstances and to what limit
can it be applied?
17. a) elaborate the various kinds of furniture used in a modern
office? discuss the principles governing the selection of proper
furniture
(Or)
b) define the importance of proper lighting and ventilation
from the point of view of efficiency of office work
18. a) What do you understand by flow of work? elaborate the
common difficulties in getting the ideal flow of work?
(Or)
b) discuss the characteristics of good filing
19. a) elaborate the common barriers to communication? How do
you overcome them?
(Or)
b) elaborate the characteristics of a good system of internal
communication?
20. a) discuss the responsibilities of an office supervisor?
(Or)
b) Briefly discuss the methods used for work measurement?
part – C
ans any 2 ques. two x 15 = 30
21. “The office is to business what the mainspring is to watch”. –
In the light of this statement explain the different activities
performed by a modern office
22. explain the importance of office layout. What factors would
you take into account while laying out an office?
23. elaborate the essentials of a sound system of stationery
control?
24. define the procedure for maintaining incoming and outgoing
mail of an office.
25. elaborate the objectives of carrying out a work simplification
programme? What benefits are likely to accrue if such a
programme is carried out?

Earning:   Approval pending.