Punjab Technical University 2007 Diploma Tourism Management AIRLINES MANAGEMENT - Question Paper
[Total No. of Pages : 02
Roll No.......................
Total No. of Questions : 13]
[2037] PGDATHM (Semester - 1st)
AIRLINES MANAGEMENT (PGDATHM-105)
J-3309[S-1165]
Maximum Marks : 75
Time : 03 Hours
Instruction to Candidates:
1) Section - A is compulsory.
2) Attempt any Nine questions from Section - B.
Section - A
Q1)
a) Write a short note on DGCA.
b) Define the following
(i) Cancellation charges.
(ii) Valuation charges.
c) Mention 2 Letter Codes of following airlines:-
(i) Go air
(ii) Indigo
(iii) Delta airlines.
d) What do you understand by the terms excess baggage and baggage tag?
e) Mention Airport code of the following
(i) Frankfurt International., Germany
(ii) Beijing International., China
(iii) Raja Sansi International Airport
f) Write full form of :-
(i) ICAO
(ii) DGCA
g) What are OSI and SSR? Mention its functions.
h) What is ATC and its role in an airport?
i) What do you understand by the term Flight Plan?
j) Name at least three responsibilities of Cabin crew.
k) Write a short note on baggage agents.
l) What is the role of flight dispatcher in an airport?
m) What do you understand by the term bulk loaded?
n) Where is the head office of IATA and ICAO located?
o) What is the impact of flight on human health?
(9 x 5 = 45)
Q2) Describe the various systems for checking baggage at airports.
Q3) Write a note on ground staff duties and responsibilities.
Q4) Write a note on air traffic control procedures.
Q5) Write a note on CRS systems.
Q6) What is the role of cabin crew in the image building of an airline? Explain.
Q7) Describe the baggage handling system.
Q8) Write a note on DGCA.
Q9) In which year jet, air Deccan, Sahara, indigo, go air started its operations.
Q10)Describe the impact of air transport on human psychology.
Q11)Write a note on guidelines for carriage of elderly and disabled passengers.
Q12)What are the arrival procedures of international flight?
Q13)What are the main objectives of Airport Security?
J-3309[S-1165] 2
|
Attachment: |
| Earning: Approval pending. |
