Punjab Technical University 2009-2nd Sem B.B.A ,, Business Communication-2 , , - Question Paper

Time : 03 Hours
Maximum Marks : 60

Instruction to Candidates:
1) part - A is Compulsory.
2) Attempt any 4 ques. from part - B.

part – A [Marks : 10×2=20]

Q1)a) Draw the basic model of communication.

b) What is the difference ranging from listening and hearing?

c) describe Effective Business Communication?

d) What is Memorandum?

e) What is non verbal communication?

f) What is the purpose of an advertisement? Name the kinds of advertisements.

g) Why is a group discussion important for selection process?

h) What is the difference ranging from fax and e mail?

i) What is the role of barriers to communication?

j) How does extempore speech differ from declamation?

part – B (4x10=40)

Q2) What is group discussion? define briefly the points 1 should bear in mind for effective participation in a group discussion?

Q3) How can we remove the barriers to communication? explain.

Q4) Write a letter to the sales manager of Reed Computers placing an order for 30 computers in your organization. You are the purchase manager of your firm called Java Inc Electronics.

Q5) You are Anil Kumar Draft a CV to be sent with your application for the post of a Marketing Head of a Firm that manufactures cycle parts.

Q6) explain the reasons because of which a qualified candidate may not be successful at an interview.

Q7) As a secretary of the staff of your organization write a short notice giving the agenda of the 1st business meeting of the general body, being convened to elect office bearers. The notice should contain the date, time and venue of the elections. The date of submitting nomination papers and withdrawal should also be written.

Earning:   Approval pending.