Alagappa University 2009-1st Sem M.B.A Hospital Management ,.esterPRINCIPLES OF - Question Paper

DISTANCE EDUCATION
M.B.A. (Hospital Management) DEGREE EXAMINATION, DECEMBER 2009.
First Semester
PRINCIPLES OF HOSPITAL MANAGEMENT
(2005 onwards)
Time : 3 hours Maximum : 100 marks
part A — (5 * eight = 40 marks)

ans any 5 ques..

1. State the importance of hospital management.

2. What do you understand by MBO?

3. What are the principles to be considered in the organization?

4. Explain the advantages of decentralization.

5. Explain the characteristics of motivation.

6. Distinguish a leader from a manager.

7. Bring out the salient features of communication.

8. What do you understand by supply chain management?

part B — (4 × 15 = 60 marks)

ans any 4 ques..

9. Define decision making. discuss its importance.

10. What are the different steps in hospital planning process?

11. Discuss briefly about the various kinds of delegation.

12. Define direction. explain the principles of effective direction.

13. Explain briefly about the theories of motivation.

14. Detail the kinds of co-ordination.

15. State the different steps in business process outsourcing.

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Earning:   Approval pending.