Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007-1st Sem M.B.A Business Administration ISTER HRM (SMU) - Question Paper

c) Role playing, Conference Method
d) None

7. _________ method was 1st developed by Christopher langdel at the Harvard legal regulations school to help students to learn for them selves
a) Conference method
b) Case study method
c) Lecture Method
d) None

8. This method was developed by morena a ventian psychiatrist
a) Role playing
b) Case study method
c) Conference method
d) Sensitivity training

9. ___________ is a class room exercise in which teams of students complete against every other to achieve common objectives.
a) Sensitivity training
b) T group training
c) Role playing
d) Identifying Training

10. __________ needs must contain 3 kinds of analysis - Organizational analysis , Operations analysis, Men analysis.
a) Preparing the trainee
b) Preparing the instruction or getting ready for the job
c) Presenting the operation
d) Discovery or identifying the training Needs



HRM UNITT – VI


1. Performance appraisal is called as __________
a) Appraise
b) Merit rating
c) Performing the tasks
d) None

2. __________ enables the employees to know as to how they are performing in comparison with the set standards
a) Performance appraisal
b) Training
c) Selecting people
d) None

3. ________ records protect management form charges of favoritism and discrimination
a) Administrative
b) Employee development
c) Programme assessment
d) Performance appraisal

4.Organisation use performance appraisals for 3 purposes. elaborate they?
a) Feed Back , Compensation decisions , Data Base
b) Training and development program
c) Personal Development, Improve Supervision
d) Administrative, Employee development, Programme assessment

5.Apprasial by ________ is done on the belief that a group of employee can more reliably identify its outstanding and poorest performance than managers or supervisors who are not part of the group.
a) Self appraisal
b) Employees subordinate
c) Employee’s Peers
d) Other Manager’s appraisal

6. Performance measures may be ______ or _______
a) External or internal
b) Objective or subjective
c) Reliability and validity
d) None

7. ________ are indications of job performance that can be verified by other are usually volumes
a) Subjective performance measures
b) Objective performance measures
c) Performance Measures
d) All
8. Objective Criteria include – Quality of production, Degree of training needed Accidents in a provided period Absenteeism ________
a) Length of services
b) Rating by supervisors
c) Knowledge about overall goals
d) Job Analysis

9. _______measures are ratings that are based on the personal standards of opinion of those doing the evolution and are not verifiable by others
a) Objective Performance
b) Subjective Performance
c) Communicating Performance
d) Establishing standards of performance

10. Subjective criteria ______
a) Rating by supervisors
b) Knowledge about overall goals
c) Contribution to socio- cultural values of the organization
d) All

11. corrective action in performance appraisal are the one, which puts out the fires immediately – Employees, and ________
a) Strikes at the root of the issue permanently
b) Initiative corrective action
c) Reliability and Validity
d) None

12. ________ is compared with the predetermined performance standards
a) Performance Appraisal
b) true Performance
c) Communicating Performance
d) Measuring Performance

13. These methods are the old methods of performance appraisal based on personal qualities like knowledge, capacity, Judgement, initiative, attitude, loyalty, leadership etc
a) Modern Methods
b) Traditional methods
c) Both
d) None

14. Under this system the appraiser his impressions about the employee under appraisal in am unstructured manner
a) Straight ranking method
b) Grading Method
c) Graphic rating method
d) Unstructured Method

15. In this techniques, the evaluator assigns relative ranks to all the employees in the identical job.
a) Straight ranking method
b) Grading Method
c) Graphic rating method
d) Force option method

16. Ranking becomes more reliable and easier under the ______
a) Straight ranking method
b) Grading Method
c) Graphic rating method
d) Paired comparison method

17. The number of comparisons to be made can be decided on the basis of the subsequent formula.
a) N – 1/N
b) N – N/N
c) N- 1/N
d) N(N-1)/N*

18. Under this method certain factors are opted for analysis which include leadership qualities, initiative etc. The appraiser develops scale for every other
a) Man – to – Man comparison method
b) Grading Method
c) Graphic Rating method
d) Paired comparison method

19. The most commonly used method evolution of an employees performance to day is
a) Grading Method
b) Graphic rating method
c) Man to man comparison Method
d) Rating scales

20. _______ represent, in its simplest form, a set of objectives or descriptive statements about the employee and his behavior
a) Check list
b) Weighted list
c) Both
d) None

21.Under this method the performance of the worker is rated on the basis of certain events that occur during the performance of the job
a) Critical incidents method
b) Graphics rating method
c) Grading method
d) Forced option method

22. ____ deals with cost of and contribution of human resources to the organization
a) Critical incidents methods
b) Straight ranking method
c) Human recourses accounting method
d) Modern Method

23. ___________ appraisals are conducted to assess the employee potential
a) Performance appraisal
b) Unstructured method of appraisal
c) Degree Appraisal
d) Psychological Appraisal

24. ______ is thus a method of mutual goal setting measuring progress towards the goals tacking action to assure goal attainment feedback and participation
a) BARS
b) MBO
c) Confidential report
d) Modern Method

25.This method of appraisal in which people receive performance feedback from those on all sides of them in the organization their boss, their colleagues and peers and their own subordinate
a) Psychological appraisal
b) Unstructured method of appraisal
c) 360 degree appraisal
d) Performance appraisal

Earning:   Approval pending.