All India Management Association (AIMA) 2007 M.B.A Marketing Management Organizational Behavior – II - Question Paper

forces?Teams?Integrating departments.
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31. E In cooptation, leaders among the employees resisting change are offered a key
role to play in the change decision and change implementation program. This is
only to find the endorsement of the trouble makers among the employees and
not because their opinion is valued.
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32. A Statement (I) is not actual since legitimate power refers to the power a person
receives because of his or her position in the formal organizational hierarchy.
Statement (II) is true- The increasingly specialized nature of jobs has increased
the dependence on experts to accomplish goals.
Statement (III) is actual - For a person to presume expert power, the people over
whom power is to be wielded must perceive the expert to be credible,
trustworthy and relevant.
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33. B Multiple interpretations is an advantage of diversity in teams. <
34. B Avoiding takes place when 1 of the parties to a conflict recognizes the
existence of a conflicting situation, and tries to avoid the other party.
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35. E There are 2 basic goals of planned change:
? To change the behavior of employees.
? To enhance the ability of organizations to adapt themselves to the
modifications in the external environment.
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36. C In a formal organization, the focus is on the position held by a person within the
organization and his authority and responsibilities. In an informal organization,
the focus is on people and their relationships with every other.
In a formal organization, power is derived from the position held by an
individual. In an informal organization, power is purely personal in origin. So,
only choice (c) is accurate.
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37. A When decisions are made by a cohesive group of individuals, their motivation
to appraise and appreciate option courses of action are overpowered by
their desire for unanimity of decision. This phenomenon which is commonly
observed in group decision making processes is referred to as groupthink.
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38. B The consultant should avoid playing the role of a content expert by giving
substantive advice, since this will decrease his effectiveness as an OD consultant.
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39. B Legitimate political behavior is part of every organization and most of the
members indulge in it at sometime or the other.
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40. B To involve teams in organizational matters, fully autonomous teams, called selfmanaged

Earning:   Approval pending.