All India Management Association (AIMA) 2007 M.B.A Marketing Management Managerial Effectiveness - I - exam paper
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the initial stage. The group then returns to the ideas and adopts those that seem
most feasible or most useful.
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16. A An effective job search starts with careful career planning, a process that
includes self-analysis, career analysis, and job analysis.
17. C Unclear, non specific message is not an attitudinal barrier to effective listening.
18. A Maintaining eye contact shows honesty.
19. D The suggestive and persuasive natures of communication are: coordination of
tasks, sharing of information, issue solving and conflict resolution.
info about procedures is directive or authoritative in nature.
20. D Disciplinary interviews become necessary when there are disruptive issues
that must be curtailed.
21. B Such statements are made in the appeal stage. They appeal to the debtor’s sense
of fair play, cooperation and honesty.
22. D Non-routine acknowledgements require individualized letters.
23. D If the minutes is not sent along with the agenda, it is learn out by the secretary.
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24. D other than choice (d) all other choices are the qualities of a well written application
letter.
25. D Collaborating focused on satisfying both parties to the greatest degree. Both
parties work together to resolve conflicts in a way that meets the concerns of
both.
26. C Human beings convey a lot through body movements and facial expressions.
Kinesics is the study of this type of communication.
27. B Sara is involved in transmission of message.
28. C The subsequent are the respondent responses:
I. Don’t be dishonest.
II. Don’t waste the interviewer’s time.
Don’t be controlling or overbearing is guidelines for the interviewer response.
29. C A request is considered routine when it involves doing what is part of the
normal course of business. The frequency at which the request occurs is
irrelevant.
30. B Focus on the actions you want learners to take in response to your request.
31. D Predicting what a member of audience is thinking at the particular moment will
hardly help a learner to understand the likeness among the members of the
sudience.
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32. E While presenting info about your work experience in resume, you can
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