All India Management Association (AIMA) 2007 M.B.A Marketing Management Managerial Effectiveness – II - Question Paper
Friday, 01 February 2013 10:35Web
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(e) They play an important role in determining the firm’s profits and the quality of customer’s experience.
80. There are different steps a company can use to prevent crisis. Which of the subsequent steps involves a leader to
identify all the possible causes for a crisis?
(a) Having a written plan
(b) Plan for a crisis
(c) Establishing clear chains of command
(d) Formulating strategies for dealing with a crisis
(e) Resolving a crisis.
81. Based on the warning time available, a crisis could be defined as either a sudden crisis or smoldering crisis. Which
of the subsequent is an example of smoldering crisis?
(a) In Anand Ltd., there was a short circuit and all the machinery came to a stand still
(b) Hemanth fisheries Ltd., was destroyed by floods
(c) Due to sudden marketing conditions sales of Aloknath Ltd., dropped
(d) Methly Isocyanate leaked from Union Carbide India Ltd., pesticide plant at Bhopal
(e) Employees of Mona Ltd., went on strike.
82. According to FedEx Corporation’s leadership valuation and awareness process (LEAP), aspiring leaders are rated
on the basis of the ‘Nine Faces of Leadership’. Which of the subsequent rates the 9 faces of leadership as the
ability to coach, advice and teach people and to help the newcomers in the organization?
(a) Charisma
(b) Individual consideration
(c) Intellectual stimulation
(d) Courage
(e) Dependability.
83. In an organization people compete for various things which outcomes in a conflict. Which of the subsequent do people
compete for in an organization?
I. Work.
II. Safety.
III. Stress.
(a) Only (I) above
(b) Only (II) above
(c) Only (III) above
(d) Both (I) and (II) above
(e) Both (I) and (III) above.
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84. The vision of most leaders originates from others rather than from their inner selves. A leadership vision can be
evolved by
I. Analyzing past experience.
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