Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

accurate ans Insolence and rejections

choose The Blank
ques. The greater the gesture the louder the ________
accurate ans Speech

Multiple option Single ans
ques. This number can be used in further correspondence for ready reference.
accurate ans Outward

Multiple option Single ans
ques. This consists of the name and address of the person to whom the letter is being sent.
accurate ans Inside address

Multiple option Multiple ans
ques. The activities included in written communication are
accurate ans Business Letters , Reports , Notices

Multiple option Multiple ans
ques. The advantages of written communication are
accurate ans Accuracy , Can be recorded , Brevity

Multiple option Multiple ans
ques. Business letters can be useful in various ways like
accurate ans Legal evidence , Permanent info , Recovering dues

Multiple option Single ans
ques. Few stress can be avoided as a outcome sof
accurate ans Mental attitude

choose The Blank
ques. The amount of stress we experience is directly related to our________
accurate ans Belief

choose The Blank
ques. The quality of our ________ with co-workers , seniors and subordinates is responsible for the success of any organisation.
accurate ans Relationship

Multiple option Multiple ans
ques. This makes communication difficult
accurate ans One party talks and the other listens , 1 party gets angry , 1 party keeps focus on themselves

choose The Blank
ques. ________ has come to be used in preference to public speaking
accurate ans Presentation

choose The Blank
ques. During negotiation 1 needs to control________
accurate ans Emotions

True/False
ques. There are 2 kinds of presentation
accurate ans True

Multiple option Single ans
ques. Where are enclosures written?
accurate ans After complimentary close

choose The Blank
ques. Normally ________ address is written under the outward number.
accurate ans Inside

Multiple option Multiple ans
ques. Direct memo-routine enquiries
accurate ans Day to day routine work explained , Covers the vital bit of info

Multiple option Multiple ans
ques. What is B2C?
accurate ans Business to consumer , It is an internet domain , It is useful for products and services when shopper's aim is convenience and buyer's aim need info about product features and prices

Earning:   Approval pending.