Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007-1st Sem M.B.A Business Administration ISTER MPOB (MANAGEMENT PROCESS ORGANIZATION BEHAVIOUR (SMU) - Question Pape

18.________ is the degree of enthusiasm and willingness with witch individual workers group set out to perform the assigned work with zeal and sincerity, resulting in good team work.
A)Perception b) Learning
c)attitudes d)Morale
19._______”Organizational Morale is basically a mental condition of groups and individuals which determines their attitude.”
A)Davis b)Flippo
c)E.F.L.Brech d)Guion
20.match the following:
A) Unity of interests a)sincere managers
B)Leadership confidence b)integration of workers
C)Sound wage structure c) good working conditions
D)Favorable Work Environment d)complete wage plan
i)Ab,Ba,Cd,Da ii)Ac,Ba,Cb,Dd
iii)Ad,Bc,Cb,Da iv)Ad,Ba,Cb,Dc
21.Incentive compensation is also called _________
a)Payment by result b)Incentive by result
c)Wage by plan d)wage incentive plan
22.Wages incentives refers to all the plans that give extra pay for extra performance in addition to regular wages for a
job. This definition provided by :
a) Scott b)Hummel and Nickerson
c)G.K.Suri d)National commission on labour
23.Pick the odd 1 out: the subsequent are the objectives of wage incentive schemes:
a) wage incentive schemes help in stimulating grater output and lower costs.
b) wage incentive schemes help to narrow the gap ranging from management and workers and bring them closed\r with a commonality of goals and targets.
c)Workers should be provided ample opportunities to satisfy their social and egoistic wants.
d) Wage incentive plans help in securing a better utilization of manpower.
24.which is NOT an diadvantage of Wage Incentive Scheme?
A)These bring commonality of goals and targets ranging from the management and workers.
b)Workers tend to sacrifices quality for the sake of volume.
c)In order to produce more, workers will disregard safety regulations.
d) workers very often ask for compensation whenever production flow is disrupted due to fault of management.
25.Match the following:
A) Simple Incentive Plan a)team approach
B)Group Incentive Plan b)Straight piece arte system
C)Share incentive plan c)differential piece rate incentive plan
i)Aa,Bb,Cc, ii)Ca,Ba,Cb
iii)Ac,Ba,Cb iv)Ab,Bc,Ca
UNIT 11
1.__________ is a process of influence on a group.
A)Learning b) Co-ordination
c)Direction d) Motivation
2.”Leadership is the ability to secure desirable actions from a group of followers voluntarily, with-out the use of coercion.” This definition is provided by:

Earning:   Approval pending.