All India Management Association (AIMA) 2006 M.B.A Marketing Management Organizational Behavior – II - Question Paper
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group decision-making method to use?
(a) The nominal group technique
(b) Brainstorming
(c) Checklist method
(d) The Delphi technique
(e) Quality circles.
61. Which of the subsequent is an effective way to allow people from diverse areas within an organization to
exchange information, develop new ideas and solve problems, and coordinate complex projects?
(a) Problem-solving team
(b) Self-managed work team
(c) Cross-functional team
(d) Production-oriented team
(e) Virtual team.
62. Parties involved in a conflict turn to a 3rd party to help them arrive at an agreement. Which of the subsequent
statements is/are actual regarding arbitration process?
I. The 3rd party uses logical reasoning and persuasion techniques to convince the parties to arrive at an
agreement.
II. Arbitrator has the authority to enforce his decision on the conflicting parties.
III. It always outcomes in settlement.
IV. The process may be chosen voluntarily by the parties.
(a) Only (I) above
(b) Both (I) and (II) above
(c) Both (II) and (III) above
(d) (I), (II) and (III) above
(e) (II), (III) and (IV) above.
63. There are various behavioral models differentiated on the basis of the varying degrees of rationality involved
during the process of decision making. The decisions purely based on which of the subsequent models can be
misleading and harmful to the process of decision making in organizations?
(a) Simon’s bounded rationality model
(b) The economic rationality model
(c) Judgmental heuristics and biases model
(d) The social model
(e) The personality perception model.
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64. The focal role incumbent prepares a written description of his role, including the outcomes of the role analysis
technique. This is known as the
(a) Role description
| Earning: Approval pending. |
