Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

accurate ans False

Multiple option Single ans
ques. Successful people realize the value of
accurate ans Time management

Multiple option Single ans
ques. Policy memorandums and directives
accurate ans These messages provide work rules, procedures, instructions etc.

choose The Blank
ques. We must ________ our success not by our activity but by our ________.
accurate ans measure
accurate ans output

True/False
ques. People who have the ability to build relationships have the ability to listen attentively
accurate ans True

Multiple option Multiple ans
ques. Communication is
accurate ans Unavoidable , Irreversible

Multiple option Multiple ans
ques. The manager should give with
accurate ans Vision , Values , Verve

choose The Blank
ques. Lost ________ not only damages friendships, it also destroys ________ relationships.
accurate ans credibility
accurate ans business

choose The Blank
ques. Boosting your ________ skills can increase your ________ but isn’t a cure-all
accurate ans communication
accurate ans success

True/False
ques. A manager should think about the current and not aboutthe future
accurate ans False

Multiple option Single ans
ques. Written communication is a
accurate ans Non-Direct Communication

Match The subsequent
Question Correct ans

Employees through their leaders should be associated with decision making
this will frustrate any negative aspect if the grapevine

In personal contact you have much more command over the receivers attention

In face to face communication once you make contact with the audience
there is no time lag ranging from the transmission of the message and its reaction

Grapevine is seen as less credible than the formal channels of communication

Telephones can be useful as group communication as well as 1 to 1 contacts

True/False
ques. All types of Stress can be avoided
accurate ans False

Multiple option Single ans
ques. Strain
accurate ans When pressure and stress is continuous

Multiple option Multiple ans
ques. The 3 stages of stress are
accurate ans Alarm stage , Resistance stage , Exhaustion stage

Multiple option Multiple ans
ques. Resistance stage
accurate ans It is the 2nd stage of stress , Here the body repairs damage caused from the stress

Earning:   Approval pending.