Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007-1st Sem M.B.A Business Administration ISTER MPOB (MANAGEMENT PROCESS ORGANIZATION BEHAVIOUR (SMU) - Question Pape

a)Peak proficiency b)Plateau
c)Over Learning d) Slow learning
26.The development and the application of new ideas may further improve upon his skill until he reaches the peak inefficiency, beyond which the skill becomes a type of habit and an integral part operations.
a)Peak proficiency b)Plateau
c)Over Learning d) Slow learning
27.Learning can help managers evolve programs to decrease _________
a) Labor turnover b) punishment
c) absenteeism d)discipline
28.___________ is 1 of the fringe benefits given to salaried employers by most of the organizations
a) Sick leave b)maternity leave
c)casual leave d)leave
29._________provides only a short term solution and has ill- effect on the punished employee
a)Leave b)Punishment
c)Leave d)Reward
UNIT 10

1.______ is the process of channeling a person’s inner drives so that he wants to accomplish the goals of the organization
a)Perception b)Nature
c)Leadership d)Motivation
2.__________ Motivation is a process of attempting to influence others to do they will through the possibility of gain or reward.
A)Positive b)Negative
c)Internal d)External
3.which is NOT a feature of positive Motivation ?
a)Praise and credit for work done b) Wages and salaries
c)Depreciation d)delegation of authority and responsibly
4.Negative motivation involves the possibility of reduced motive satisfaction. It is _________ mechanism.
A)Pull b)Bend
c)Push d)Turn
5.Which is NOT the feature of the theory Y?
a) the avg. human being does not inherently dislike work.
b)External control and the thrust of puni9shment are not the only means for bringing efforts towards organizational objectives
c)He is gullible, not very bright.
d)Commitment to the objectives is a outcome of the rewards associated with their achievement
6. match the comparison of Theory X and Theory Y
Theory X Theory Y
A) It assumes human beings dislike work a)It assumes people are creative
B)People lack self- motivation and require to be externally controlled. b) people accepts responsibility
C) They shirk responsibility c) It assumes that work is as natural as play or rest.
D) It emphasizes on centralization of authority in decision making process d) Theory Y emphasizes decentralization and grater participation.
i)Ab,Bc,Cd,Da ii)Ac,Ba,Cb,Dd

Earning:   Approval pending.