Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

accurate ans True

Multiple option Multiple ans
ques. The various kinds of barriers that can come in the way of effective communication are
accurate ans Physical , Cultural , Mechanical

choose The Blank
ques. The ________ is the ________ right in passing on info.
accurate ans single strand chain
accurate ans least

Multiple option Multiple ans
ques. As per Newman and Summer Communication is the Exchange of
accurate ans Facts , Ideas , Opinions , Emotions

True/False
ques. The sender of the message decodes the message
accurate ans False

choose The Blank
ques. ________ is the progressive realization of a ________, predetermined goal.
accurate ans Success
accurate ans worthwhile

Multiple option Single ans
ques. Barrier for written communication can be
accurate ans Language

Multiple option Single ans
ques. These are permanent records for business
accurate ans Business letters

Multiple option Single ans
ques. Usually its place is at the top center
accurate ans Head address

Multiple option Multiple ans
ques. A negotiation process reveals the subsequent linguistic behaviors
accurate ans Information , Interaction , Concession

Multiple option Single ans
ques. It is very useful in collecting dues from customers
accurate ans Business letters

Multiple option Single ans
ques. The most effective way of communication
accurate ans Written

Multiple option Multiple ans
ques. Holding your head high would be sign of
accurate ans Honor , Confidence , Self-respect

True/False
ques. Horizontal communication is ranging from superiors and subordinates
accurate ans False

choose The Blank
ques. If eye contact is maintained so ________ that the boss feels uncomfortable, he may feel that his ________ is being challenged.
accurate ans intently
accurate ans authority

choose The Blank
ques. The Receiver must ________ the message by attaching meaning to the words and symbols
accurate ans decode

choose The Blank
ques. It is necessary to acquire the ability to sustain direct ________, if you want to be taken ________.
accurate ans eye contact
accurate ans seriously

Multiple option Single ans
ques. Many times good plans don’t see the light of the day due to non-cooperation on the part of
accurate ans Executive

Earning:   Approval pending.